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Nicole Osterhout Recent Posts

3 Things All Resource Managers Should Be Doing

We offer three key pieces of advice while highlighting the importance of the resource management role.

Digital Agency Partnerships: Championing Clients Towards Success

How do you become the liaison between the agency team and client? It requires you to take on a partnership mentality of trust, respect, and collaboration.

3 Ways to Avoid Holiday Resource Management Stress

Client year-end deadlines, last minute team member vacation requests and company celebrations...how can resource managers avoid all the holiday stress?

Avoiding IT Anxiety: Things to Check Before You Call Support

We share some tips that people can follow before they contact technical support.

Why Should I Host and Develop With The Same Company?

It may be hard to realize the advantages of hosting and developing your website with the same company, but there are several, Client Support being one of them.

A Day In The Life of WSOL

In the technology world, there are a wide variety of people that make up each company. Learn about the WSOL dynamic and how we collaborate as a team.